Terms of service

Terms of Service – Home Décor Store

1. Overview

These Terms of Service govern your use of our website and the purchase of products from our home décor store. By accessing our site or placing an order, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

3. Products & Descriptions

We strive to ensure that all product descriptions, images, dimensions, and prices are accurate. However:

  • Minor variations in color, texture, or finish may occur due to lighting, screen settings, or handmade nature of décor items

  • Sizes and weights are approximate

  • We reserve the right to correct errors without prior notice

4. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise

  • Prices may change without prior notice

  • We reserve the right to refuse or cancel orders due to pricing or stock errors

  • Orders are confirmed only after successful payment (except COD orders where applicable)

Accepted payment methods may include cards, UPI, net banking, wallets, and COD (if offered).

5. Orders & Acceptance

We reserve the right to:

  • Accept or reject any order

  • Limit quantities per customer

  • Cancel orders suspected of fraud or unauthorized activity

If an order is cancelled after payment, a full refund will be issued.

6. Shipping & Delivery

Shipping timelines are estimates and not guarantees. Delivery may be affected by courier delays or events beyond our control. Risk of loss transfers to the customer upon delivery.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to those terms.

8. Custom & Made-to-Order Items

Custom, personalized, or made-to-order décor items:

  • Cannot be cancelled once production begins

  • Are non-returnable unless damaged or defective

  • May have lon